https://kb.wisc.edu/helpdesk/page.php?id=38759

https://kb.wisc.edu/helpdesk/page.php?id=39592

EXPORT

How to locate and save the “Auto Complete file” in Outlook 2010/2013 for Windows 7/8.1.

1. Open Start Menu.
   • Win 7: Select the Windows Start Button.
   • Win 8/8.1: Press the Start Button on your keyboard to launch the Windows 8 tile menu or hover your cursor toward the lower left corner of your window to make the Start Button appear.

Windows 7		Windows 8/8.1

1. Double-click on Computer if using Windows 7, for Windows 8/8.1 users type Computer and select the Computer tile
   • Windows 7

• Windows 8/8.1

1. Double-click on Local disk C:

1. Double-click on Users folder.

1. Double-click on Username of the target user.

1.  Double-click on the AppData folder.
   • Must have administrative privileges

1. Double-click on the Local folder.

1. Double-click on Microsoft folder.

1. Double-click on Outlook.

1. Double-click on RoamCache.

1. The file that starts with Stream_Autocomplete_**** contains the Autocomplete file used in Office 2013.

>

1. Save this file to a flash drive or other media target and use it to import the Auto Complete names into another Outlook 2013 account.

IMPORT

1. Quit Outlook.
2. Open the Start Menu.
   • Win 7: Select the Windows Start Button.
   • Win 8/8.1: Press the Start Button on your keyboard to launch the Windows 8 tile menu or hover your cursor toward the lower left corner of your window to make the Start Button appear.

   Windows 7		Windows 8/8.1

3. Double-click on Computer if using Windows 7, for Windows 8/8.1 users type Computer and select the Computer tile
   • Windows 7

     

   • Windows 8/8.1

     

4. Open Local Disk (C:).

   

5. Open Users.

   

6. Open the folder of the User Account you are servicing.

   

7. Open App Data (Must have Admin privileges). The AppData folder is a hidden folder, to see hidden folders please refer to our Windows 7 & 8 – Show Hidden Files and Folders documentation.

   

8. Open the Local folder.

   

9. Open Microsoft.

1. Open Outlook.

1. Open RoamCache.

   

2. Copy the existing file name to the clipboard or a text file.
3. Rename the Stream_Autocomplete…. file in this folder to “oldStreaming_autocomplete…..”
4. Copy the source file you saved from your other computer or Outlook version into this folder and name it the same name as the original file name from the step above.

https://kb.wisc.edu/helpdesk/page.php?id=5836

Try Booting Last Good Known Configuration

1. Start the computer and hit F8 at the BIOS screen.
2. Select Last Known Good Configuration (your most recent settings that worked) from the “Windows Advanced Options Menu”.
3. If the computer still won’t boot, continue to the next section.

Repair the Windows Installation from the Recovery Console

This section references “Repairing Windows XP in Eight Commands” by Robert Hallock (2006). See http://icrontic.com/articles/repair_windows_xp for the full text of that article.

1. Boot from a standard Windows XP Install CD (not a Network Install CD).
2. At the first setup screen, hit R to repair Windows using the Recovery Console.
3. Select the Windows installation that you would like to repair by entering its number, followed by Enter.
4. At the Recovery Console, type each following commands followed by Enter:
   • CD ..
   • ATTRIB -H C:\\boot.ini
   • ATTRIB -S C:\\boot.ini
   • ATTRIB -R C:\\boot.ini
   • del boot.ini
   • BOOTCFG /Rebuild
     • Set the Load Identifier to: Microsoft Windows XP Professional
     • Set the OS Load Options to: /noexecute=optin /fastdetect
   • CHKDSK /R
   • FIXBOOT
5. Type exit to reboot the computer.

http://www.techrepublic.com/blog/10-things/10-things-you-can-do-when-windows-xp-wont-boot/

10 things you can do when Windows XP won’t boot

When your computer hardware appears to power up okay, but the Windows XP operating system won’t boot properly, you have to begin a troubleshooting expedition that includes getting into the operating system, determining the problem, and then fixing it. To help you get started on this expedition, here are 10 things you can do when Windows XP won’t boot.

This blog post is available in PDF format as a TechRepublic Download. This entry was originally published as an article on January 26, 2006.

#1: Use a Windows startup disk

One of the first things you should reach for when troubleshooting a Windows XP boot problem is a Windows startup disk. This floppy disk can come in handy if the problem is being caused when either the startup record for the active partition or the files that the operating system uses to start Windows have become corrupted.

To create a Windows startup disk, insert a floppy disk into the drive of a similarly configured, working Windows XP system, launch My Computer, right-click the floppy disk icon, and select the Format command from the context menu. When you see the Format dialog box, leave all the default settings as they are and click the Start button. Once the format operation is complete, close the Format dialog box to return to My Computer, double-click the drive C icon to access the root directory, and copy the following three files to the floppy disk:

• Boot.ini
• NTLDR
• Ntdetect.com

After you create the Windows startup disk, insert it into the floppy drive on the afflicted system and press [Ctrl][Alt][Delete] to reboot the computer. When you boot from the Windows startup disk, the computer will bypass the active partition and boot files on the hard disk and attempt to start Windows XP normally.

#2: Use Last Known Good Configuration

You can also try to boot the operating system with the Last Known Good Configuration feature. This feature will allow you to undo any changes that caused problems in the CurrentControlSet registry key, which defines hardware and driver settings. The Last Known Good Configuration feature replaces the contents of the CurrentControlSet registry key with a backup copy that was last used to successfully start up the operating system.

To use the Last Known Good Configuration feature, first restart the computer by pressing [Ctrl][Alt][Delete]. When you see the message Please select the operating system to start or hear the single beep, press [F8] to display the Windows Advanced Options menu. Select the Last Known Good Configuration item from the menu and press [Enter].

Keep in mind that you get only one shot with the Last Known Good Configuration feature. In other words, if it fails to revive your Windows XP on the first attempt, the backup copy is also corrupt.

#3: Use System Restore

Another tool that might be helpful when Windows XP won’t boot is System Restore. System Restore runs in the background as a service and continually monitors system-critical components for changes. When it detects an impending change, System Restore immediately makes backup copies, called restore points, of these critical components before the change occurs. In addition, System Restore is configured by default to create restore points every 24 hours.

To use System Restore, first restart the computer by pressing [Ctrl][Alt][Delete]. When you see the message Please select the operating system to start or hear the single beep, press [F8] to display the Windows Advanced Options menu. Now, select the Safe Mode item from the menu and press [Enter].

Once Windows XP boots into Safe mode, click the Start button, access the All Programs | Accessories | System Tools menu, and select System Restore. Because you’re running in Safe mode, the only option on the opening screen of the System Restore wizard is Restore My Computer To An Earlier Time, and it’s selected by default, so just click Next. Then, follow along with the wizard to select a restore point and begin the restoration procedure.

#4: Use Recovery Console

When a Windows XP boot problem is severe, you’ll need to use a more drastic approach. The Windows XP CD is bootable and will provide you with access to a tool called Recovery Console.

To boot from the Windows XP CD, insert it into the CD-ROM drive on the problem system and press [Ctrl][Alt][Delete] to reboot the computer. Once the system begins booting from the CD, simply follow the prompts that will allow the loading of the basic files needed to run Setup. When you see the Welcome To Setup screen, shown in Figure A, press R to start the Recovery Console.

Figure A

Recovery console

You’ll then see a Recovery Console menu, like the one shown in Figure B. It displays the folder containing the operating system’s files and prompts you to choose the operating system you want to log on to. Just press the menu number on the keyboard, and you’ll be prompted to enter the Administrator’s password. You’ll then find yourself at the main Recovery Console prompt.

Figure B

Choose your OS

#5: Fix a corrupt Boot.ini

As the Windows XP operating system begins to load, the Ntldr program refers to the Boot.ini file to determine where the operating system files reside and which options to enable as the operating system continues to load. So if there’s a problem rooted in the Boot.ini file, it can render Windows XP incapable of booting correctly.

If you suspect that Windows XP won’t boot because Boot.ini has been corrupted, you can use the special Recovery Console version of the Bootcfg tool to fix it. Of course, you must first boot the system with the Windows XP CD and access the Recovery Console as described in #4.

To use the Bootcfg tool, from the Recovery Console command prompt, type

Bootcfg /parameter

Where /parameter is one of these required parameters:

• /Add—Scans the disk for all Windows installations and allows you to add any new ones to the Boot.ini file.
• /Scan—Scans the disk for all Windows installations.
• /List—Lists each entry in the Boot.ini file.
• /Default—Sets the default operating system as the main boot entry.
• /Rebuild—Completely re-creates the Boot.ini file. The user must confirm each step.
• /Redirect—Allows the boot operation to be redirected to a specific port when using the Headless Administration feature. The Redirect parameter takes two parameters of its own, [Port Baudrate ] | [UseBiosSettings].
• /Disableredirect—Disables the redirection.

#6: Fix a corrupt partition boot sector

The partition boot sector is a small section of the hard disk partition that contains information about the operating system’s file system (NTFS or FAT32), as well as a very small machine language program that is crucial in assisting the operating system as it loads.

If you suspect that Windows XP won’t boot because the partition boot sector has been corrupted, you can use a special Recovery Console tool called Fixboot to fix it. Start by booting the system with the Windows XP CD and accessing the Recovery Console as described in #4.

To use the Fixboot tool, from the Recovery Console command prompt, type

Fixboot [drive]:

Where [drive] is the letter of the drive to which you want to write a new partition boot sector.

#7: Fix a corrupt master boot record

The master boot record occupies the first sector on the hard disk and is responsible for initiating the Windows boot procedure. The master boot record contains the partition table for the disk as well as a small program called the master boot code, which is responsible for locating the active, or bootable, partition, in the partition table. Once this occurs, the partition boot sector takes over and begins loading Windows. If the master boot record is corrupt, the partition boot sector can’t do its job and Windows won’t boot.

If you suspect Windows XP won’t boot because the master boot record has been corrupted, you can use the Recovery Console tool Fixmbr to fix it. First, boot the system with the Windows XP CD and access the Recovery Console as described in #4.

To use the Fixmbr tool, from the Recovery Console command prompt, type

Fixmbr [device_name]

Where [device_name] is the device pathname of the drive to which you want to write a new master boot record. For example, the device pathname format for a standard bootable drive C configuration would look like this:

DeviceHardDisk0

#8: Disable automatic restart

When Windows XP encounters a fatal error, the default setting for handling such an error is to automatically reboot the system. If the error occurs while Windows XP is booting, the operating system will become stuck in a reboot cycle—rebooting over and over instead of starting up normally. In that case, you’ll need to disable the option for automatically restarting on system failure.

When Windows XP begins to boot up and you see the message Please select the operating system to start or hear the single beep, press [F8] to display the Windows Advanced Options Menu. Then, select the Disable The Automatic Restart On System Failure item and press [Enter]. Now, Windows XP will hang up when it encounters the error and with any luck, it will display a stop message you can use to diagnose the problem.

#9: Restore from a backup

If you can’t seem to repair a Windows XP system that won’t boot and you have a recent backup, you can restore the system from the backup media. The method you use to restore the system will depend on what backup utility you used, so you’ll need to follow the utility’s instructions on how to perform a restore operation.

#10: Perform an in-place upgrade

If you can’t repair a Windows XP system that won’t boot and you don’t have a recent backup, you can perform an in-place upgrade. Doing so reinstalls the operating system into the same folder, just as if you were upgrading from one version of Windows to another. An in-place upgrade will usually solve most, if not all, Windows boot problems.

Performing a Windows XP in-place upgrade is pretty straightforward. To begin, insert the Windows XP CD into the drive, restart your system, and boot from the CD. Once the initial preparation is complete, you’ll see the Windows XP Setup screen (shown earlier in Figure A). Press [Enter] to launch the Windows XP Setup procedure. In a moment, you’ll see the License Agreement page and will need to press [F8] to acknowledge that you agree. Setup will then search the hard disk looking for a previous installation of Windows XP. When it finds the previous installation, you’ll see a second Windows XP Setup screen, as shown in Figure C.

Figure C

In-place upgrade

This screen will prompt you to press R to repair the selected installation or to press [Esc] to install a fresh copy of Windows XP. In this case, initiating a repair operation is synonymous with performing an in-place upgrade, so you’ll need to press R. When you do so, Setup will examine the disk drives in the system. It will then begin performing the in-place upgrade.

Keep in mind that after you perform an in-place upgrade or repair installation, you must reinstall all updates to Windows.

https://support.microsoft.com/en-us/kb/929833

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system files and to repair missing or corrupted system files. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. For example, some Windows functions may not work, or Windows may crash.

http://support.microsoft.com/en-us/kb/328874

Prerequisites

You must have a valid product key before you can use the information in this article. To obtain a valid product key, click the following link to contact the Microsoft Volume Licensing Service Center:

Steps to change the volume licensing product key

This article describes two methods for how to change the Windows XP product key after a Volume Licensing installation to resolve the issue. One method uses the Windows Activation Wizard graphical user interface (GUI) and the other method uses a Windows Management Instrumentation (WMI) script. The Activation Wizard method is easier. However, if you must change the product key for multiple computers, the script method is more suitable.

Method 1: Use the Activation Wizard

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

If you only have a few volume licensing product keys to change, you can use the Activation Wizard.

Note We recommend that you run System Restore to create a new restore point before you follow these steps.

Deactivate Windows

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. In the navigation pane, locate and then click the following registry key:

   HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\Current Version\WPAEvents

4. In the topic pane, right-click OOBETimer, and then click Modify.
5. Change at least one digit of this value to deactivate Windows.

Reactivate Windows and add new product key

1. Click Start, and then click Run.
2. In the Open box, type the following command, and then click OK.

   %systemroot%\system32\oobe\msoobe.exe /a

3. Click Yes, I want to telephone a customer service representative to activate Windows, and then click Next.
4. Click Change Product key.
5. Type the new product key in the New key boxes, and then click Update.

   If you are returned to the previous window, click Remind me later, and then restart the computer.

6. Repeat steps 1 and 2 to verify that Windows is activated. You receive the following message:

   Windows is already activated. Click OK to exit.

7. Click OK.
8. Install Windows XP Service Pack 1a or a later version of Windows XP.

If you cannot restart Windows after you install Windows XP SP1 or a later version of Windows XP, try the following steps:

1. Restart your computer and start pressing F8 until you see the Windows Advanced Options menu.
2. Select Last Known Good Configuration from the menu and press ENTER. This option starts Windows by using a previous good configuration.
3. Repeat steps 1 through 8 under “Reactivate Windows and add new product key.”

If you can install SP1 or a later version of Windows XP and you can restart Windows, you have resolved the issue. If the issue has not been resolved, try method 2 or see the “Next Steps” section for more troubleshooting resources.

Method 2: Use a script

If you must change the product key for multiple computers, we recommend this method. You can create a WMI script that changes the volume licensing product key, and then deploy this script in a startup script.

The sample ChangeVLKey2600.vbs script and the sample ChangeVLKeySP1 script that are described in this section use the new volume licensing key that you want to enter as a single argument. It is in a five-part alphanumeric form.

We recommend that you use the ChangeVLKey2600.vbs script on Windows XP-based computers that are not running Windows XP SP1 and later versions of Windows XP and that you use the ChangeVLKeySP1.vbs script on Windows XP-based computers that are running Windows XP SP1 and later versions of Windows XP. These scripts perform the following functions:

• They remove the hyphen characters (-) from the five-part alphanumeric product key.
• They create an instance of the win32_WindowsProductActivation class.
• They call the SetProductKey method with the new volume licensing product key.

You can create a batch file or a cmd file that uses either of the following sample scripts, together with the new product key as an argument. You can deploy it as part of a startup script or run it from the command line to change the product key on a single computer.

Examples

For more information about how to script the product key, visit the following Microsoft Web site:

ChangeVLKeySP1.vbs

' 
' WMI Script - ChangeVLKey.vbs
'
' This script changes the product key on the computer
'
'***************************************************************************

ON ERROR RESUME NEXT

if Wscript.arguments.count<1 then
   Wscript.echo "Script can't run without VolumeProductKey argument"
   Wscript.echo "Correct usage: Cscript ChangeVLKey.vbs ABCDE-FGHIJ-KLMNO-PRSTU-WYQZX"
   Wscript.quit
end if

Dim VOL_PROD_KEY
VOL_PROD_KEY = Wscript.arguments.Item(0)
VOL_PROD_KEY = Replace(VOL_PROD_KEY,"-","") 'remove hyphens if any

for each Obj in GetObject("winmgmts:{impersonationLevel=impersonate}").InstancesOf ("win32_WindowsProductActivation")

   result = Obj.SetProductKey (VOL_PROD_KEY)

   if err <> 0 then
      WScript.Echo Err.Description, "0x" & Hex(Err.Number)
      Err.Clear
   end if

Next

ChangeVLKey2600.vbs

' 
' WMI Script - ChangeVLKey.vbs
'
' This script changes the product key on the computer
'
'***************************************************************************

ON ERROR RESUME NEXT

if Wscript.arguments.count<1 then
   Wscript.echo "Script can't run without VolumeProductKey argument"
   Wscript.echo "Correct usage: Cscript ChangeVLKey.vbs ABCDE-FGHIJ-KLMNO-PRSTU-WYQZX"
   Wscript.quit
end if

Dim VOL_PROD_KEY
VOL_PROD_KEY = Wscript.arguments.Item(0)
VOL_PROD_KEY = Replace(VOL_PROD_KEY,"-","") 'remove hyphens if any
Dim WshShell
Set WshShell = WScript.CreateObject("WScript.Shell")
WshShell.RegDelete "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WPAEvents\OOBETimer" 'delete OOBETimer registry value
for each Obj in GetObject("winmgmts:{impersonationLevel=impersonate}").InstancesOf ("win32_WindowsProductActivation")

   result = Obj.SetProductKey (VOL_PROD_KEY)

   if err <> 0 then
      WScript.Echo Err.Description, "0x" & Hex(Err.Number)
      Err.Clear
   end if

Next

The following example shows how to use the ChangeVLKeySP1.vbs script from a command line:

1. Click Start, and then click Run.
2. In the Open box, type the following command, where AB123-123AB-AB123-123AB-AB123 is the new product key that you want to use, and then click OK:

   c:\changevlkeysp1.vbs ab123-123ab-ab123-123ab-ab123

http://support.microsoft.com/kb/2806550

When you start Microsoft Outlook 2013 for the first time, your nickname cache (stored in the profilename.nk2 file) is imported into a hidden message in your default message store. 
Note profilename is the name of your Outlook profile.

For example, if you are using a Microsoft Exchange account, the nickname cache is imported into a hidden message in the Exchange mailbox.

Note Outlook 2007 and earlier versions store the nickname cache .nk2 file in the following folder.

• Windows XP
  Drive:\Documents and Settings\Username\Application Data\Microsoft\Outlook
• Windows Vista and later versions
  Drive:\Users\Username\AppData\Roaming\Microsoft\Outlook

After the nickname cache is imported, the profilename.nk2 file is renamed to profilename.nk2.old. On the next start of Outlook, your nickname cache is not imported. Outlook 2013 does not use the .nk2 file for maintaining your nickname cache. All updates to your nickname cache in Outlook 2013 are made to the hidden message in your default message store.

Note If you have multiple Outlook profiles, the nickname cache from each profile is merged into your new Outlook 2013 nickname cache on the first start of Outlook 2013 by using that profile. Therefore, you may find more than one .nk2 file renamed to .nk2.old.

However, there may be situations where you have to import a nickname cache file after this first-run nickname cache import process has finished. For example, a colleague wants to share their nickname cache with you and you want to update your existing nickname cache with your colleague’s data.

This article discusses how to import .nk2 files into Outlook 2013.

To import .nk2 files into Outlook 2013, follow these steps:

1. Make sure that the .nk2 file is in the following folder:

   %appdata%\Microsoft\Outlook

   Note The .nk2 file must have the same name as your current Outlook 2013 profile. By default, the profile name is “Outlook.” To check the profile name, follow these steps:

   1. Click Start, and then click Control Panel.
   2. Double-click Mail.
   3. In the Mail Setup dialog box, click Show Profiles.
2. Click Start, and then click Run.
3. In the Open box, type outlook.exe /importnk2, and then click OK. This should import the .nk2 file into the Outlook 2013 profile.

   Note After you import the .nk2 file, the contents of the file are merged into the existing nickname cache that is currently stored in your mailbox.

Note The .nk2 file is renamed with a .old file name extension on the first start of Outlook 2013. Therefore, if you try to re-import the .nk2 file, remove the .old file name extension.

http://support.microsoft.com/kb/832925/en-us

Microsoft Outlook 2013, Microsoft Outlook 2010, Microsoft Office Outlook 2007, and Microsoft Office Outlook 2003 support American National Standards Institute (ANSI) and UNICODE personal folders (.pst) and offline folder (.ost) files. This article describes how to use the following four registry entries to limit the size of both the .pst and the .ost files:

• The MaxFileSize registry entry
• The WarnFileSize registry entry
• The MaxLargeFileSize registry entry
• The WarnLargeFileSize registry entry

Note The WarnLargeFileSize and WarnFileSize registry entries do not enable Outlook to warn you before the file size limit is reached.

The MaxFileSize registry entry

The MaxFileSize registry entry determines the absolute maximum size that both the .pst and the .ost files can grow to. After this maximum size is reached, Outlook does not permit the size of the file to grow beyond this size.

The WarnFileSize registry entry

The WarnFileSize registry entry determines the maximum data that both the .pst and the .ost files can have. After this maximum data is reached, neither the .pst nor the .ost files are permitted to add any more data. However, the size of the physical file may still increase because of internal processes.

In the following table, the MaxLargeFileSize registry entry and the WarnLargeFileSize registry entry refer to a UNICODE formatted (new Large format) file, and the MaxFileSize registry entry and the WarnFileSize registry entry refer to an ANSI formatted (an earlier Microsoft Outlook format) file. The UNICODE values are set in megabyte (MB) increments, while the ANSI values are set in byte increments.

Outlook 2013 and Outlook 2010

Outlook 2007 and Outlook 2003

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More information

Virus:DOS/Rovnix.gen!A

Microsoft security software detects and removes this threat.

This virus can make your PC crash unexpectedly. If you can reboot your PC after the crash, you should run a full antivirus scan.

It can be distributed in similar ways to other malware, for example, by exploiting vulnerabilities, or installed by other malware, such as TrojanDropper:Win32/Rovnix.H.

Find out ways that malware can get on your PC.

——————————————————————————–
What to do now
Use the following free Microsoft software to detect and remove this threat:

•Windows Defender for Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
•Microsoft Safety Scanner
You should also run a full scan. A full scan might find other, hidden malware.

Get more help
To restore your PC, you might need to download and run Windows Defender Offline. See our advanced troubleshooting page for more help.

You can also ask for help from other PC users at the Microsoft virus and malware community. If you’re using Windows XP, see our Windows XP end of support page.

Run the Bootrec.exe tool
To completely remove this threat you might need to run the Bootrec.exe tool using your Windows installation CD.

For Windows 8:

1.Put your Windows 8 media in the DVD drive and restart your PC.
2.Select a language, time and currency, and keyboard or input method, and then click Next.
3.Click Repair your computer.
4.Click Troubleshoot, then Advanced options.
5.Click Command Prompt and then type Bootrec /FixBoot and then press Enter.
6.Type Exit and the press Enter.
7.At the Choose an Option screen click Continue.
8.Remove the Windows 8 CD from your DVD drive and restart your PC.
For Windows 7:

1.Put your Windows 7 media in the DVD drive and restart your PC
2.Press any key when you are prompted.
3.Select a language, time and currency, and keyboard or input method, and then click Next.
4.Click Repair your computer.
5.Select the operating system that you want to repair, and then click Next.
6.In the SystemRecovery Options dialog box, click Command Prompt.
7.Type Bootrec.exe /fixboot, and then press Enter.
8.Remove the Windows 7 CD from your DVD drive and restart your PC.